Privacy Notice

The Personal Data Protection Act 2010 was introduced to regulate the processing of personal data in commercial transactions. The Act, which applies to all companies and firms that are established in Malaysia, requires us to inform you of your rights in respect of your personal data that is being processed.

The personal data and other information (collectively, “Personal Data”) which you provide or have provided for the use of Stonerplus and may be used and processed by us for the following purposes:-

  • to assess and process your request for our products and/or services;
  • to communicate with you;
  • to provide services to you;
  • to process your payment transactions;
  • to respond to your inquiries;
  • to administer your participation in contests;
  • to conduct internal activities;
  • market surveys and trend analysis;
  • such other purposes as set out in Stonerplus’ Terms of Use; and/or
  • if relevant, such other purposes as set out in the General Terms and Conditions and, if applicable, Campaign Terms and Conditions.  

(collectively “Purposes”)

Stonerplus maintains your Personal Data in our business records while you remain a customer or user of our platform. We also maintain your Personal Data for a period of time after you are no longer a customer if the Personal Data is necessary for the Purposes for which the Personal Data was collected.

In order to process your Personal Data, your consent is required. In most instances, it is necessary for us to process your Personal Data in order to provide the service that you had requested for. However, you may limit the processing of your Personal Data in the manner described in the paragraph below.

In relation to direct marketing, you may request by written notice (in accordance with the following paragraph) that we do not process your Personal Data for any of the following purposes: (i) sending to you via email any advertising or marketing material relating to any product or service by Stonerplus.

You may at any time hereafter make inquiries or request in writing for access to, or correction of, your Personal Data or limit the processing of your Personal Data (as described above) by submitting such request to us via email at sales@stonerplus.com.

If you are a past customer, kindly be informed that we will continue to process your Personal Data in accordance with this Privacy Notice unless we hear otherwise from you. You may exercise your rights in respect of your Personal Data in the manner described above.

This Privacy Notice may be amended at any time from time to time. Any amendment to this Privacy Notice shall be published on our website. Your continued usage of our platform shall be deemed to be your agreement to the said amendment of this Privacy Notice.


Privacy Policy

Last updated on 10th February 2015

Statement

The following statement explains our Privacy Policy (“Policy”) with respect to information including personally identifiable data (“Personal Data”) and other information that is collected by us when you access and/or use our Services. As you use our Services, we want you to be clear how we are using such Personal Data and the ways in which you can protect your privacy.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of the Company.

All words and phrases used in this Policy shall have the same meaning given to them in our Terms of Use. Specifically, the word “Authorised Third Party” shall mean contractors, agents and/or third party supplier engaged by us from time to time for the purposes of providing certain Services.

Changes

Our Policy may change from time to time. As a result, at times it may be necessary for us to make changes to this Policy. We reserve the right to update, revise or modify this Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide us with any of your Personal Data. This Policy was last updated on the date indicated above. Your continued use of the Services after any changes, revisions or modifications to this Policy shall indicate your agreement with the terms of such revised Policy.

The information we collect

a. Personal data that you provide

We collect Personal Data (such as name, postal address, telephone number, email address, etc.) when you voluntarily provide such information to us as and when required.

b. Information that you provide from the use of our platform

When you interact with us through our platform, we may collect or receive and store certain personally non-identifiable information. Such information is collected passively using various technologies and cannot presently be used to specifically identify you. This information includes:-

  • device-specific information such as hardware model, operating system version, unique device identifiers, mobile network information, memory, sound card data, IP address.
  • cookies that may uniquely identify your browser. This is described in detailed below.
  • details of how you use our services such as your search queries.

As an ongoing effort to better understand and serve the users of the Services, We often conduct research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analysed on an aggregate basis. We may share this non-identifiable and aggregate data with our affiliates, agents and business partners but this type of non-identifiable and aggregate does not identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners and to other third parties for other lawful purposes.

Use of your information

We use the Personal Data you provide in a manner that is consistent with this Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. Your Personal Data and Information may also be used by us for the following reasons:-

  • Statistical analysis;
  • Customer administration;
  • To send you information, promotions and updates including marketing and advertising materials in relation to our goods and services and those of third party organizations selected by Us;

If we intend on using any Personal Data in any manner that is not consistent with this Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

Updating your preference

You may be able to access and/or use our Services without providing us any Personal Data. If you choose not to provide any Personal Data, you may not be able to access and/or register an account.

However, when you choose to provide us with such Personal Data, we may also use your Personal Data and Information to contact you in the future to tell you about our products we believe will be of interest to you. If we do so, each communication we sent you will contain instructions permitting you to “opt-out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us.

You can write to us via sales@stonerplus.com at any time to obtain details of the Personal Data we hold about you. Please quote your name, address,. It would be helpful if you also provide brief details of what information you want a copy of. We may charge a reasonable sum permitted by existing laws to cover our administration costs.

We reserve the right to refuse to provide our Users with a copy of their Personal Data, but will give reasons for our refusal.

Contacting us

If you have any questions about this Policy or your dealings on our platform, please write to: sales@stonerplus.com