Disclaimer, Terms & Conditions

Effective date: 1-March-2024

Disclaimer

1. Introduction and Purpose of Products:

Stonerplus.com (the “Platform”) provides an e-commerce platform for the sale of smoking accessories. By accessing or using our Platform, you agree to comply with and be bound by the terms of this disclaimer.

All products available on Stonerpus.com, including but not limited to glass bongs, rolling papers, and related items, are intended for use as accessories to legal smoking materials. We expressly state that these products are not meant for the use of illegal substances.

Stonerplus.com encourages the use of legal smoking materials, including legal herbs such as lavender, catnip, rose (as a nicotine replacement), or tobacco. Users are reminded to comply with all applicable laws and regulations regarding the use of smoking materials in their jurisdiction.

 

2. No Endorsement of Illegal Activities:

We do not endorse, promote, or encourage the use of illegal substances or any activities that violate the law. Stonerplus.com disclaims any association with illegal drug use and related activities.

 

3. Dropship Feature:

Stonerplus.com provides a dropship feature solely for the purpose of allowing users to earn commissions from their dropship sales. The inclusion of dropship links does not constitute an endorsement or review of the dropshipper. Stonerplus.com does not filter or review dropshippers, and any actions or activities carried out by the dropshipper are independent of Stonerplus.com.

Users of Stonerplus.com acknowledge and agree that they are solely responsible for their use of products purchased through the Platform and any actions taken as dropshippers. Stonerplus.com is not responsible for the actions of users, including but not limited to the use of products for illegal purposes.

 

4. Discount Coupons:

Stonerplus.com offers discount coupons to customers as part of our promotional activities. These coupons are provided without any prior filtering or review of coupon affiliates. The use of discount coupons is subject to the terms and conditions set forth by Stonerplus.com. We emphasize that any actions or activities carried out by the coupon owners or users are independent of Stonerplus.com. Users are responsible for ensuring that their use of discount coupons complies with all applicable laws and regulations.

 

5. Brand Name and Marketing:

The brand name “Stonerplus” is a trademark of our marketing team and is used solely for branding and promotional purposes. It does not reflect any involvement in illegal activities. Stonerplus.com and its associated marketing team do not endorse, encourage, or facilitate the use of illegal substances. 

General Terms & Conditions

1. Legal Compliance and Prohibited Items:

Stonerplus.com is committed to legal and ethical business practices. We explicitly state that we do not sell any illegal substances. Our platform is intended solely for the purchase of smoking accessories, such as glass bongs, rolling papers, and related products, in compliance with all applicable laws and regulations. Users engaging in any illegal activities will be subject to immediate termination of their account.

 

2. Age Restriction:

By accessing and using Stonerplus.com, users confirm that they are at least 18 years old. Any attempt to misrepresent age or provide false information will result in account suspension.

 

3. Product Information and Disclaimer:

Stonerplus.com provides detailed product information for customers’ convenience. However, we do not warrant the accuracy, completeness, or reliability of the information on our website. Users are encouraged to independently verify product details and seek professional advice if necessary.

 

4. User Conduct and Account Responsibility:

Users are responsible for maintaining the confidentiality of their accounts and ensuring that they comply with all applicable laws while using Stonerplus.com. Any unauthorized use of accounts or violation of these terms may result in legal action and account termination.

 

5. Dispute Resolution and Governing Law:

In the event of any disputes arising from the use of Stonerplus.com, users agree to attempt resolution through arbitration before pursuing legal action.

Privacy Policy

1. Information Collection and Usage:

Stonerplus.com collects and processes user information for the sole purpose of providing a personalized and efficient shopping experience. We do not share, sell, or disclose personal information to third parties without explicit consent.

 

2. Security Measures:

We employ industry-standard security measures to protect user information. However, users are advised that no method of transmission over the internet or electronic storage is completely secure, and they use our platform at their own risk.

 

3. Cookies and Tracking:

Stonerplus.com utilizes cookies to enhance user experience. By using our website, users consent to the use of cookies. These do not collect personally identifiable information but are used for analytics and site optimization purposes.

 

4. Communication Preferences:

Users may receive promotional and informational communications from Stonerplus.com. They have the option to opt-out of marketing communications while still receiving essential service-related messages.

No Exchange/Refund Policy:

  1. Product Inspection and Acceptance:

Customers are advised to inspect all products upon receipt. In the event of any damage or defects, users must contact our customer service within 24 hours of delivery for resolution.

 

  1. Rectifying Wrong Items Sent:

In cases where Stonerplus.com inadvertently sends the wrong items, customers are kindly requested to contact our customer service immediately. We apologize for any inconvenience caused and assure customers that we will rectify the issue promptly. This may involve sending the correct items or, if preferred by the customer, issuing a refund or store credit.

 

  1. Customer Cooperation:

Customers are encouraged to cooperate with our customer service team to facilitate the resolution process. This may include providing additional information, images, or returning the incorrect items as requested by our customer service representatives. Failure to cooperate may impact the ability to resolve the issue satisfactorily.

 

  1. Non-Returnable and Non-Exchangeable:

Stonerplus.com adheres to a strict non-returnable and non-exchangeable policy. Smoking accessories, including but not limited to glass bongs, rolling papers, and other related products, cannot be returned or exchanged once they have been delivered.

Safe Arrival Guarantee for Glass Products

  1. Reporting Damaged Glass Items:

Stonerplus.com provides a “safe arrival” guarantee for glass products to address potential damage during the transit process. Customers must report any breakage within 36 hours of receiving the item. This guarantee is specifically for damage incurred during transit and does not cover damage resulting from mishandling post-delivery.

To avail of the safe arrival guarantee, customers must provide us with clear photos or videos of the damaged glass item, including packaging, within the specified timeframe.

 

  1. Case-by-Case Resolution:

All cases involving damaged glass items or other issues will be handled on a case-by-case basis. We are committed to providing fair and reasonable resolutions to ensure customer satisfaction. Customers should contact our customer service with all relevant details, and we will diligently work towards a satisfactory resolution.

 

  1. Voiding of Safe Arrival Guarantee:

Failure to provide the necessary documentation (photos or videos) within the stipulated 36-hour timeframe may void the safe arrival guarantee. Customers are urged to promptly report any damages and assist us in the verification process to ensure the guarantee remains applicable.

This comprehensive set of Disclaimer, Terms & Conditions, Privacy Policy, No Exchange/Refund, Safe Arrival Guarantee Policy aims to provide a clear framework for users engaging with Stonerplus.com. Stonerplus.com also reserves the right to modify or update these terms at any time and users are encouraged to review this document regularly for any changes.

It is important for users to thoroughly read and understand these policies before using our platform. We can be reached via Instagram @stonerplus and Facebook Messenger @stonerplus